Terms & Conditions
- Pricing
All prices shown on this website and in company literature are exclusive of VAT.
We endeavour to ensure pricing shown is correct though prices may be subject to
change without notice and are set at the time of placing the order. Prices should
always be checked with a member of our Sales Team.
- Delivery
Bownet CMS Ltd offers a next day delivery service at an additional charge provided
that the order is received by 16.00 hours. Delays may occur as a result of administration
issues, or through the items sold not being in stock at Bownet. We endeavour to
advise customers of their order status within normal business hours on the same
day that the order was received. The company will take all reasonable steps to deliver
the goods within the stated period but shall not incur any liability whatsoever
due to any consequences of delayed delivery or carrier damage. Bownet do not guarantee
to get delivery on site to meet installers and will accept no liabilities arising
from delayed delivery or product damage consequently delaying installation.
- Non-Stock
Any orders for non-stock items or ‘specials’ will be treated as separate orders
and cannot be returned for credit, unless agreed in writing by our Sales department,.
- Damages/Product Faults
All damages should be reported within 24 hours of delivery otherwise claims cannot
be entertained. A description of any damage should be made on the consignment note
before signing or alternatively the delivery should be refused.
- Goods Returned
Standard stock items may be returned subject to the following conditions: 1) Goods
are unused. 2) Goods are re-packed securely in original packaging. 3) Goods are
returned within one month of delivery. Goods must be returned in accordance with
our standard authorisation procedure (please call the Sales department on 01322-553822
for details). A handling charge of 10% of the invoiced value plus the cost of carriage
both ways will be levied. There will be an additional charge for re-boxing if original
packaging is not in a suitable condition for re-stocking.
- Product Warranty
All products are guaranteed against faulty workmanship for a minimum of 12 months
from the date of purchase.
- Cancellation of Orders
Standard stock items may be cancelled prior to dispatch at no extra charge if confirmed
in writing. Non-stock items and ‘specials’ may only be cancelled by arrangement
and costs incurred will be levied.
- Quotations
All ‘specials’ quotations given are Net prices and are only valid if confirmed in
writing for the period specified.
- Payment
Our standard terms of payment are 30 days from date of invoice for account customers.
Customers without credit facilities must make full payment for orders placed, prior
to Bownet despatching the goods. If in default the company reserves the right to
charge interest on overdue accounts at a rate of 2½% per month or part thereof.
The company reserves the right to withhold dispatch of orders if the account is
in arrears.
- Ownership of Goods/Retention of Title
The goods shall remain the property of Bownet Cable Management Systems Ltd until
paid for in full by the buyer. Should payment of the amount owing under Contract
not be made when due, Bownet Cable Management Systems Ltd reserves the right to
remove and repossess the goods (and for that purpose shall be entitled to enter
upon premises occupied by the buyer) in addition to exercising such other rights
or remedies as may be conferred by law.
- Law and Jurisdiction
The Laws of England shall govern the validity, construction and performance of the
Contract and these Conditions and each of the parties hereby agree to submit to
the jurisdiction of the English Courts.
All orders are accepted subject to the above conditions.